Ways to Get Rid of QuickBooks Error Code 6190 and 816

 

QuickBooks Error 6190,816 is caused by damaged company files or network issues. The error message "QuickBooks is Unable to Open this Company File Error Codes: (-6190, -816)" is shown when this error occurs. This article discusses the causes and solutions to troubleshoot QuickBooks Error 6190,816.

This error occurs in multi-user mode when QuickBooks is unable to connect to the company file on the server due to other users also accessing it in multi-user mode. The error message instructs to switch to multi-user mode and may also indicate a read-only network folder. A similar error with the message "QuickBooks error 6190 82" may also occur.

 

 

A brief review of QuickBooks Error 6190,8 16

QuickBooks Error Code 6190 is a common error that occurs when the user tries to open a company file that is already in use by another user in a single user mode. It can also occur when the transaction log file (.tlg) doesn't match with the company file (.qbw). The error message that appears on the screen usually says "Error -6190, -816" and it prevents the user from opening the QuickBooks company file. It can also lead to data corruption if not resolved quickly.

 

Signs and Symptoms of QuickBooks Error 6190,816

This error can manifest in various ways, and some of the most common symptoms are:

●        The error message "Error -6190, -816" appears on the screen when you try to open the QuickBooks company file.

●        The transaction log (.tlg) file associated with the company file is either missing or corrupted.

●        QuickBooks Desktop may begin to operate at a slower pace.

●        QuickBooks stops responding, and you may have to force close the application.

●        Commands given to your Windows PC may not elicit a response.

●        QuickBooks Error 6190 may cause other programs to become unresponsive.

●        In rare cases, the mouse and keyboard may function slowly.

 

What Causes QuickBooks Error 6190,816?

This error can be caused due to various reasons. Some of the most common causes are:

●        The most common cause of Error 6190 is company file corruption.

●        Errors in the QuickBooks program files.

●        Multiple users trying to access the same company file simultaneously in single-user mode.

●        .ND and .TLG files are crucial program files for QuickBooks Desktop, and corruption in these files can lead to the error.

●        Antivirus or firewall blocking QuickBooks from accessing the company file.

●        If the workstation faces difficulties connecting to the server where the company file is stored, QuickBooks may display the error message "unable to open this company file it may have been opened."

●        When attempting to access the company file from an external storage device, the system may not be able to connect to it, causing an error.

●        This error can arise when updating the company file on another computer without updating the transaction log file.

●        If another user is accessing the company file in single-user mode.

●        The presence of malware or viruses on the system.

 

Possible Methods to Fix QuickBooks Error 6190, 816

If you experience any of these symptoms, it is highly likely that you are encountering QuickBooks Error Code 6190. It is important to resolve this error as soon as possible to prevent any data loss or corruption. To resolve this error, try the following solutions:

Method 1: Fix File Damage Using QuickBooks File Doctor

●        If you are using QuickBooks Desktop 2019 or a newer version, go to the Help tab and choose QuickBooks Tool Hub.

●        If you have an older version, find QuickBooks Tool Hub on the official QuickBooks website.

●        Download and save the installation file called “QuickBooksToolHub.exe” to a location where you can easily find it.

●        Run the installer file and complete the installation process by agreeing to the license agreement.

●        If you can't find the Tool Hub icon on the desktop, search for it in Windows search and run it.

●        Under the Company File Issues tab, select the QuickBooks File Doctor Tool.

●        Browse or manually choose the company file that has issues, and QuickBooks File Doctor will automatically repair the damage.

 

Method 2: Restarting all the computers in the network, including the server

●        Go to the server that is hosting the company file and restart it.

●        Restart every workstation that is connected to the network.

●        Open QuickBooks on the server first and then run it on the workstations.

●        If you still encounter the QuickBooks error code (-6190, -816), then move the company file to local storage, which is the next step to follow.

 

Method 3: Move QuickBooks Company File to the Local Storage

●        Copy the company file from the server to a USB storage device.

●        Move the company file from the USB storage device to the workstation where you are trying to open the file.

●        Open QuickBooks Desktop and access the company file from the local storage.

 

Method 5: Rename the .tlg and .nd files associated with the company file

Here are the steps to rename the .tlg and .nd files associated with the company file in QuickBooks:

·         Open the folder where the company file is located.

·         Locate the .tlg and .nd files that have the same name as the company file.

·         Right-click on each file and select "Rename".

·         Add the word "OLD" to the end of each file name (e.g., companyfile.qbw.tlg.old).

·         Close the folder and restart QuickBooks.

 

Winding Up!

If you are experiencing the QuickBooks error code 6190, 816 even after trying the troubleshooting methods mentioned above, it is recommended to seek assistance from our 24/7 QuickBooks error support experts at 1-800-615-2347. They can provide you with additional guidance and help you resolve the issue.