How to Fix QuickBooks Error 6123, 0 (A Company File Issue)?
If you try to open QuickBooks
files in multi-user mode, you might experience QuickBooks error code 6123. This blog post is crafted to offer you
the detailed information of this error as well as its reasons and solutions. So,
if you have received this error on your screen, just read on and you will be
able to get rid of this error by following the troubleshooting steps provided
in the following post.
However, if you are seeking for
professional assistance, or you want to save the time and effort in fixing the
issue, then in that case the user can simply make a call at our toll-free.
Speaking to our team of experts and certified professionals will help you to
fix the issue with much ease.
Brief into QuickBooks error 6123
Fundamentally, QuickBooks Error Code 6123 arises when the user
tries to upgrade the QuickBooks Company files to new version over a network.
Also, it appears if the user tries to restore the QuickBooks Company file backup or open/access the company files in
multi-user mode. When this error occurs, you may see the following error
message on your desktop screen;
Error -6123, 0 while opening or upgrading your company file
Why QuickBooks Error 6123 Occurs?
Check out these possible
reasons behind occurring the QuicBooks Error 6123:
- While using flash drive to
restore the information directly.
- If the QB user attempt to restore
data from removable storage device.
- Due to incorrect firewall setting the server connection is damage.
- Damaged QuickBooks data files
& programs.
- Firewall settings denied the
access of QB Company files to access associated ports.
- Damage or distorted Windows user.
Consequences of QuickBooks Error 6123
- User become unable to open/access
the QB Company files.
- Incompatible to upgrade
QuickBooks company files or access it.
- If an old QuickBooks version file open in the new QB version
incorrectly.
- System become unresponsive &
freezes after intervals.
- Windows crashes suddenly.
How to Fix QuickBooks Error Code 6123?
Follow
the step-by-step procedure to resolve the Error code 6123.
However, if you need quick professional technical assistance – you can get in
touch with the QuickBooks enterprise technical
support team.
Solution 1: Install and run QuickBooks
File Doctor tool
QuickBooks File Doctor tool is a feature available in
all QuickBooks 2016 and later versions. You can use it to get rid of QuickBooks Desktop
Error 6123. Download, install and run the tool to fix the issue and
resume working. However, make sure that QBFD you use is updated. In case you
don’t have file doctor in your software, you can download it for free from the
internet. The steps involved are as follows:
- First
of all, download and run “QuickBooks file doctor”.
- The
next step is to “browse” the “company file”.
- After
that, the user will be required to select the “check
file damage only”, and then “diagnose file”.
- Now,
the user needs to enter the “admin password” and
then hit “OK”.
- Once
done with that, the user needs to select the “Open file” in newer
version or “repair file” in
the existing version.
- After
which the user needs to follow the prompts.
- The
last step is to “reboot” the
system and you are good to go.
Solution 2: Fix the error
manually
If
the error persists even after trying QBFD, try manual troubleshooting
procedures to fix it. But before you begin, make sure you reboot your computer.
If the QuickBooks accounting software that you use is single-user, turn off the
multi-user hosting and then update your system firewall or antivirus settings.
If that doesn’t work, move on to the next step.
Solution 3: Check the Standby
Mode
Verify
if the host computer is in standby or hibernation mode. Because that might
disable you and other users access QuickBooks company files and cause error
code 6123. You can reconfigure the host computer to get rid of the issue.
Solution 4: Fix the damaged
Data files
- Press “Windows+E“ keys and a “Windows Explorer“ window will open.
- Go
to the folder that has QuickBooks company file stored.
- Select
and right click on the “file“ that
has the company file name followed by “extension.nd“
- Rename
the company file with “.ndold” and
hit “Enter“ key.
- Allow
QuickBooks accounting software to create a new data file for your company.
- Go
back to the desktop screen and then go to the company file and switch to
single-user.
- Select
a QuickBooks company file and choose “Utility”.
- Choose “host multi-user access” and log in
to “multi-user mode” through the file.
Solution 5: Moving company
file to a different location
In
case the user is unable to open QuickBooks company file, then in that case the
user needs to try moving to a different location and open the same. Moreover,
if the user is using a server connection, then make an attempt to copy file on
the system and open it.
Solution 6: Using QuickBooks
auto data recovery features
Another
solution for the same can be to restore the QuickBooks adr file copy of the
file and see if it works. It might be possible that there is a slight chance
that the file is corrupted and this might resolve QuickBooks error 6123.
Solution 7: QuickBooks Tools
Hub
The
QuickBooks tools hub can be of great help in fixing various errors. The steps
involved in this process are as follows:
- First of all, the user needs
to “close QuickBooks”.
- And then, download QuickBooks tool hub file, and then save the file somewhere the
user can easily find it.
- The next step is to “open” the
downloaded file.
- After that, the user needs to
follow the “on-screen prompts” for installing and agreeing to the
terms and conditions.
- The last step is to double click
the icon on the windows to open the tool hub.
Try these quick possible fixes too for fixing
error code 6123
- Firstly try to “Open QuickBooks” desktop on the new
computer.
- You need to Open QuickBooks software on
the same computer you used to create the backup company file.
- Open your “original company file” once. (Make sure you are not opening it from
the backup)
- You need to “Create a portable copy” (.qbm) of
your company file.
- “Restore” your company
file using the portable copy (.qbm) instead of the backup.
Conclusion!
We hope that after reading this
blog post, you are able to Fix QuickBooks Error code 6123. In case the issue still
exists, you can dial 1-800-615-2347 and speak to our QuickBooks error support expert.
We boast cutting-edge tools and
technology along with years of experience in serving an assortment of
industries and can provide you with quick and apt solutions of all QB related
issues.
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