How to Troubleshoot QuickBooks Won't Open or doesn't start Error?

 


QuickBooks Desktop doesn’t start is a common error that many of the QB users often face. Luckily, it isn’t very difficult to fix this issue. When you click on the QuickBooks Desktop icon on your computer screen, QuickBooks may fail to start or freeze. There are lots of issues that trigger this failure and keep QuickBooks from opening. In some cases, simply rebooting your system may fix the problem. And if that doesn’t, you can move on to try some dependable troubleshooting.

This post will brief you with some of the reliable solutions to get rid of the QuickBooks desktop won’t open error. Thus, you can read this article carefully till the end, in order to get rid of the issue. Moreover, if you are short of time, or you feel resolving this issue is out of your reach, then we recommend you to get in touch with our professionals. You can contact our accounting professionals via our toll-free and ask them to resolve the error. Our experts and experienced QuickBooks desktop support team will ensure to provide instant support services.

 

What is QuickBooks Desktop won’t open error?



When this QuickBooks error appears, you receive a popup message on your screen that reads “QuickBooks won’t open or stopped working.” However, it’s not necessary that you always receive an error message whenever QuickBooks Desktop won’t appear error occurs – your computer may slow down or stop responding while opening a company file. This is a company file error and you may also receive error messages for Error 1603, QuickBooks Error 1935 or QuickBooks Error 1402 on your screen. Read on this blog post to learn about the possible causes and solutions for QuickBooks won’t open error.

 

QuickBooks Desktop won’t open error – Causes

A wide range of factors may cause QuickBooks Desktop won’t open error.

  • Your company name is longer than it’s necessary
  • The QBWUSER.INI file is either missing or damaged
  • A corrupted hard drive
  • QuickBooks Installation wasn’t performed appropriately and either incomplete or corrupt
  • Your Microsoft Windows operating system is damaged.

 

QuickBooks Desktop won’t open error – Symptoms

  • QuickBooks Desktop freezes while you use it
  • The QuickBooks version you are using is outdated
  • Your computer lags and freezes sometimes
  • Your computer registers and responds slowly to the commands through mouse and keyboards
  • QuickBooks company file isn’t opening on your screen

 

Solutions for QuickBooks Desktop won’t open error

Checkout the following steps in order to resolve this problem from your QuickBooks desktop:

Step 1: Restart your computer



A mentioned earlier, before performing any other solution make sure to turn off and on your computer. Many times, just restarting your computer may fix a seemingly grave situation.

 

Step 2: Delete or rename QBWUSE.INI file



This step will help you eradicate every information save in the previously opened files. 

  • Press Windows and E keys simultaneously
  • Go to Organize tab, select Folder and then options
  • Tap on the View tab
  • Go to Advanced Settings, select hidden files and folders and then show hidden files and folders and press OK
  • Open My Computer, select C drive and then Documents
  • Tap on your username and go to local settings and then Application Data followed by Intuit and QuickBooks (year)
  • Delete/Rename QBWUSER.INI file
  • QuickBooks will itself build a new QBWUSER.INI file.

 

Step 3: Clean install QuickBooks desktop



If the above-mentioned steps don’t fix the issue, you can uninstall and reinstall QuickBooks. Performing a clean installation of QuickBooks desktop step would refresh your software and the latest version will be installed. This is a quicker and easier method to fix QuickBooks won’t open as well as other file errors.

 

Step 4: Use a different folder location to open the file

  • Press Windows and E keys simultaneously
  • Find the data file with .qbw file extension 
  • If you are looking for a located on a network server, check network drive where the file is stored.
  • After spotting the file, select it and copy it (ctrl+c)
  • Give a new name to the folder, for example, QBTEST
  • Open the newly created folder and paste (ctrl+v) there
  • Open the company file in QBTES folder

 

The above-mentioned troubleshooting steps shall help you in fixing QuickBooks Desktop won’t open error. In case the issue persists even after performing the solution provided in this article, call our QuickBooks enterprise error support team. You can give us a call at our toll-free number i.e., 1-800-615-2347 and let our professionals handle the issue on your behalf.

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