How to Fix QuickBooks Error 404 (Page Not Found)?
QuickBooks Error 404 can occur
while performing tasks such as using bank feeds, updating QuickBooks, or
accessing unsubscribed services such as Go Payment. The error can also occur
due to other unknown reasons. One of the primary reasons for this error is the
Windows firewall or security software, which may prevent QuickBooks from
connecting to the internet.
This article will discuss the
possible causes of QuickBooks update error 404 and provide troubleshooting steps to resolve the issue.
A brief review of QuickBooks Error 404
This error is caused by incorrect
installation, infected files, or corruption of essential files in the QB
Database. This problem can cause several issues for users, including system
slowdowns or QuickBooks desktop crashes. When QuickBooks cannot connect with the Intuit servers, this
error can occur, accompanied by a notification of the operation's shutdown. It
is important to understand the causes and solutions associated with QuickBooks
error 404 to resolve it and avoid interruption of work on QuickBooks.
What are the Causes of QuickBooks
Error 404?
●
QuickBooks Desktop installation errors may lead to the error.
●
Registry
errors in Windows may be responsible for the error.
●
The error can
occur due to browser issues such as an excessive amount of cache and cookies,
or when a third-party plugin interrupts.
●
Virus or
malware infections in Windows or QuickBooks files can cause QuickBooks error
code 404.
●
Poor or
unstable internet connection can result in the error.
●
Missing or
deleted files that QuickBooks requires to function properly may be the reason
behind such errors.
Methods to Resolve QuickBooks
Update Error 404
Here are a few troubleshooting
steps you can take to resolve QuickBooks Error 404:
Method 1: Check Internet Connection Settings
●
Open Internet
Explorer and go to www.google.com to verify if you have a working internet
connection.
●
If you cannot
reach the website, review your internet connection settings for any possible
problems.
●
Access
QuickBooks, go to the Help tab, and choose Internet Connection Setup.
●
Select the
Use my Computer’s Internet Connection Settings option from the Internet
connection settings, then click Next and Done.
Method 2: Check Firewall and Antivirus Settings
●
Press the
Start button on your computer, then search for Firewall.
●
Select
Windows Firewall with Advanced Security.
●
Check if
QuickBooks services are blocked from accessing the internet connection in the
Firewall settings.
●
Remove
QuickBooks services from the list of blocked applications.
●
If the
problem persists, open your antivirus software's firewall and exclude QuickBooks
service from the blocked list.
Method 3: Clear junk files and switch your browser to
private mode
Junk files and plugins stored in
your browser can cause error 404 while accessing websites.
●
Open the
browser you use to access QuickBooks Online and go to the settings.
●
Use the
search option to find Cache and Cookies in the settings.
●
Select the
option to delete all the cache and cookies stored in your browser.
●
After that,
exit the browser and right-click its desktop icon.
●
Choose
Private or Incognito Mode to prevent any plugin from loading while accessing
any website, including QuickBooks Online.
●
To check if
error 404 is resolved, try to access your QuickBooks Online account using
Private Mode.
Method 4: Scan your Windows system for any virus or
malware infections
●
Make sure you
have an antivirus application installed on your computer to carry out the scan.
●
If you don't
have an antivirus application installed, download and install a virus and
malware removal tool immediately.
Method 5: Adjust your Internet Settings
●
Open Internet
Explorer and click on the Tools tab.
●
Select
Internet Options.
●
Go to the
Security tab and click on the Trusted Sites option. Then, click on Sites.
●
Add
Intuit.com and QuickBooks.com to your list of trusted sites.
●
Click Close,
then OK.
●
Log off from
your company file and exit QuickBooks.
●
Reopen
QuickBooks and try to access the company file where you previously encountered
the 404 error.
Summing Up!
The QuickBooks error code 404
can occur due to several reasons, such as internet connection issues, browser
cache, and cookies, firewall or antivirus settings, virus or malware
infections, and missing QuickBooks files.
To resolve this issue, you can
follow various troubleshooting methods provided in this article. In case you
are still experiencing the error even after trying the troubleshooting steps,
you can connect with one of the QuickBooks error support experts for assistance at 1-800-615-2347.
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