How to Fix Login Problems of QuickBooks Online on Chrome?

 


For many “QuickBooks Online (QBO) users”, Google Chrome is the most preferred choice to use QBO. However, a large number of users have reported login problems on Chrome when logging into QBO. This article will address the problem in the form of effective solutions to “fix Login problems of QuickBooks Online on Chrome”.



 

Instances of QuickBooks Online Not Working on Chrome error

This issue can occur along with other technical problems mentioned below:

•           A black screen is noticeable while logging in to QuickBooks Online on Chrome.

•           Logging in to QBO from Google Chrome results in sudden crashing and freezing

•           The “Not Responding error” appears on the screen and the web program gets shut down.

 

Multiple ways to fix Login Problem of QuickBooks Online on Chrome

Users should follow the below given solutions to completely fix this error and prevent its recurrence in future.

Way 1: Configure system Date and Time

•           Right-click date & time tab on the taskbar.

•           Now, hit a click on the option to “Adjust time/date”.

•           “Change the time zone”, and make necessary changes to the system date and time.

•           Then, press the “Enter” key.

 

Way 2: Check Network Connectivity

To fix the QuickBooks Online not working on Google Chrome issue, you must examine your Internet connectivity. When using QB Online on Chrome, if you encounter the "webpage cannot be found" problem, try visiting another safe website. If the website loads, it clearly indicates that your Internet connection is active. In that case try opening Intuit in the safe mode and then try to login to QBO once again.

 

 

Way 3: Clear Cache & Cookies on Chrome

•           First, run Google Chrome and then use the short key "ctrl + shift + delete" in pursuit to open the “Clear Browsing Data window”.

•           Then, select the “All Time” option under “Time range” selection.

•           Place a checkmark besides “Cookies and other site data” and “Cached images and files” and finally, click on “Clear Data”.



 

Way 4: Reset Internet Security & Privacy Settings

•           Click on “Start” and soon after, type “Internet Options”.

•           Double-click on Internet Options and open the “Security” tab.



•           Now, go to “Internet” and shift the slider to “medium-high”.

•           Click on “Apply” and finally hit on “Ok”.

 

Way 5: Open the Incognito or Private window in Google Chrome

•           Launch the Google Chrome browser.

•           Hit the 'Ctrl + Shift + N' buttons together to launch the incognito.



•           You can alternatively hit on the three-dotted menu.

•           Subsequently, hit on the 'New Incognito Window option.

•           Once the private window opens, you can log into QB Online to see if it is successfully signing in without any error.

 

Also read: versions of Windows 10 and 11 that supported in QuickBooks Desktop


Summing Up!

This blog showcased different technical ways to fix login problems of QuickBooks Online on Chrome. If you need help from our technical experts, just give us a call at the number i.e., 1-800-615-2347. Our QuickBooks online error support team will be more than happy to assist you!

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